I read somewhere that this was an iCloud related problem and it was, but also a Mail problem. Some times 1 account would get to function properly, but then others would fail and vice versa. Deleting all SMTP-servers in Mail and re-adding them didn’t work. Editing SMTP-keys in the keychain didn’t help for storing settings, nor getting them to work. Newly added servers were sometimes actually stored (and at times re-forgotten after Mail quit) and selected by drop-down list, but then spontaneously changed back to other settings after a couple of seconds. Connection check in Mail showed all lights green, but no joy. Servers appeared as ‘offline’, where they weren’t.
#Problem with outgoing mail server mac password
Things got worse when fiddling with the Mail>Prefs>Accounts>Server Settings>SMTP List and problems became seemingly random: manually added SMTP servers didn’t function (“couldn’t verify user and/or password info”), or were forgotten right after adding them by not showing in the drop-down SMTP-server list. Mail reported it couldn’t verify user and/or password info. The Hosted Exchange account doesn’t allow for imap, but works with pop.Īfter adding a couple of new Gmail accounts on iMac these new accounts received email, but couldn’t send it, even though account/server info was definitely correct.
Gmail accounts are all configured correctly in ways such as: pop/imap enabled, less secure apps allowed, application password for Mail and iPhone (in case of 2-way verification). 4 of 5 accounts are Gmail, the other one Hosted Exchange. Accounts on iMac are configured as pop (with purpose as archive). I use 5 email accounts on iMac and iPhone.
Apologies for a long story, but I think it important to mention what did and didn’t work so that it will hopefully save people a lot of time/energy not having to try it for themselves. I’m giving an (elaborate) explanation below of dealing with this bug. I experienced the same SMTP-problems, even though my mail situation is a little different. But if it was a server problem all along, then why were only two of us having a problem? You'd think this thread would have gone viral. That sure looks like someone did something at the server end that solved our problems. I was feeling pretty good about my trouble-shooting abilities and then you reported that your system was working too beginning at about the same time that mine started working. The one account on the iPad that could not send is also now sending. On relaunch Mail was still unresponsive, but after a second Force Quit and relaunch, all four accounts are working. It had to be Force Quit, something that has happened before. No response to any click, including the Quit option in the Dock icon. And after I made the screen grab, Mail froze. After some more fooling around with account settings, I achieved the configuration in the attached screen grab. Returned to Mail and there was no improvement. I suspect my configuration files have been corrupted, but that doesn't explain why the problem has spread to the iPad.Īs Cheryl suggested I logged onto both of my Apple IDs in turn and confirmed that mail could be sent from both. The servers in caps in the first screen grab are not present in the SMTP Server List shown in the second screen grab. Some servers that, as far as I can tell, are correctly set up, are labeled "Offline". Deleting appears to work, but then hours or days later the deleted servers reappear.
The third pane supposedly permits adding and deleting servers. This problem is hard to describe because there are three nested panes all headed "Accounts". I have been trying to remove & replace the server data on the iMac without success. The sender address was rejected by the server." I have made no changes to any settings on the iPad in months. The iPad error message is "Unable to Send Email. Now today one of the accounts can't sent from the iPad either. I have two Apple IDs, both of which behaved as above. It acted as if there were a problem at the server end. Meanwhile, I was having no server problems sending mail from my iPad to the same server with the same Apple ID. This was intermittent: most of the time it worked but then for a day or so it wouldn't. Everything had been working perfectly for months and then a couple of months ago for no reason the server started sometimes rejecting my outgoing emails. I have been having trouble getting the Apple Mail app on the iMac to send.
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